Relocating to a new city or country can be stressful — but it doesn’t have to be. At Royale Urban Care, our Relocation & Guest Support service is designed to take the pressure off individuals, families, and corporate guests by handling every aspect of their move, arrival, and settlement.

Whether you’re relocating for work, business, study, or lifestyle, we make sure you feel at home from the moment you land.

What We Do

Who This Service Is For

Expatriates and Diplomats relocating to Kenya for work or long-term stay
Local Families moving between counties or cities
Corporate HR Teams relocating staff
Diaspora Guests returning to Kenya for extended stays or retirement
Conference/Event Attendees requiring accommodation and logistical support

Our Process

Needs Assessment
We understand your unique situation — family size, housing needs, lifestyle, and more.
Pre-Move Planning
We begin the property search, prepare relocation essentials, and coordinate timelines.
Arrival & Welcome
We receive you, offer transport, settle you into your home, and provide local orientation.
Post-Arrival Check-ins
Ongoing support to address questions, concerns, or further needs.

Why Choose Royale Urban Care

End-to-End Support — From property search to settling in, we’ve got it all covered.
Local Experts, Personal Touch — We combine cultural insight and logistical precision.
Family & Executive Friendly — We tailor services for individuals, families, or company teams.
Flexible Packages — Choose one-time assistance or full-service relocation management.

What’s Included in Our Relocation & Guest Support

Pre-Arrival Property Arrangements
We help secure furnished or unfurnished housing before your arrival.
Airport Pickup & Local Transport Coordination
Smooth airport transfers and local transport options on arrival.
Welcome Package
Includes essentials like groceries, mobile SIM registration, Wi-Fi setup, and city guides.
Area Orientation
Personalized orientation to familiarize you with your new neighborhood.
Move-In Preparation
We ensure your new space is clean, stocked, and move-in ready.
Emergency & Medical Support Info
Access to trusted hospitals, emergency numbers, and safety tips.
24/7 Guest Support Line
For anything you need during your first days or weeks in the country.
Documentation Assistance (Optional)
Help with local registration, utility setup, work permits, or residence paperwork.

FREQUENTLY ASKED QUESTIONS

Can I use this service if I haven’t yet arrived in Kenya?

Yes. Most of our relocation clients begin the process before arrival, and we handle everything from house hunting to airport pickup and move-in support.

What cities or regions do you support relocation to?

We support relocations to any part of Kenya — whether you’re moving to a major city like Nairobi, Mombasa, Kisumu, Eldoret, or a remote town or rural area. No matter your destination, Royale Urban Care is here to support your move.

Do you assist with school search for children?

Yes — and not just schools. Whether you’re looking for a school, hospital, place of worship, gym, shopping center, or any essential service, we help you identify and connect with trusted options that suit your preferences and location. Our goal is to make your transition smooth and fully supported.

Is this service available for corporate staff relocations?

Yes. Whether you’re a corporate relocating staff, an executive moving your home, or a business looking to set up or relocate an office, Royale Urban Care provides end-to-end support tailored to your needs. We ensure a smooth and professional transition for individuals or entire teams.

What if I already found a house? Can I still use your service?

Yes. Even if you’ve already secured housing, we can assist with move-in preparation, utilities setup, furnishing (if needed), welcome packs, and local orientation. Our goal is to ensure you settle in smoothly and feel at home from day one.

How much does the service cost?

Pricing depends on the scope of support you need. Contact us for a tailored quote based on your move.

Get Started With Stress-Free Relocation

Relocation should be exciting — not overwhelming. Let Royale Urban Care handle the details, so you or your guests can focus on starting a new chapter with ease.